- Business & Professional Services
Need customer & employee loyalty and engagement? Making a big change and not sure how to proceed? Call us!
At Dezign2Think we use methods around building empathy to really know what motivates people, paired with creative innovation techniques to create something amazing, and bundle it all with change management practices to get your whole organization on board and working toward your new future.
Problem types we love to take on:
Employees: Flipping your organization from too much turnover, lack of motivation and/or poor satisfaction/engagement to raving fans inviting their friends to apply for jobs (for both leadership and associate challenges).
Customers: Creating loyal advocates, reversing low/decreasing customer satisfaction, repeat customer or new customer acquisition rates, by getting personal with them and designing the products and digital & in-person marketing, sales and service experiences they expect.
Big change efforts: Turning fear of the new or unknown into a fierce team driving for the vision you seek; helping leaders who are busy running the business fit leading change into their already crushed schedules, and setting the program for you to exceed your objectives.
We're available for coaching & consulting engagements from 1 day to 6 months or longer, and offer courses to build leader and associate skills for you to attack the work more confidently with us or on your own.
- Flip your organization from too much turnover, lack of motivation and/or poor satisfaction/engagement to raving fans
- Design & deliver the products and digital & in-person marketing, sales and service experiences they expect.
- Turn fear into fierce as you focus your organization and build a movement for your big change effort.